Altobeh is committed to respecting the privacy of its customers and protecting their personal data. This policy explains how information is collected, used, and protected when you visit the website or use its services.
By using the site, you agree to the privacy policy described below.
1- The information we collect
We may collect some personal data when you use the site, including but not limited to:
the name
e-mail
the age
Contact information
Order information and purchase processes
This data is collected solely for the purpose of improving service quality and providing a better shopping experience.
2- Using information
The information we collect is used for the following purposes:
Order processing and purchase execution
Improving user experience and developing services
Sending appropriate offers and promotional campaigns
Organize communication with customers and avoid unwanted messages.
Internal analysis and study of browsing and purchasing behavior
3- Protecting data and not sharing it
Altobeh is committed to maintaining the confidentiality of personal data and not:
Sell it
Rent it
Sharing it with any third party for commercial purposes
No personal data is shared with third parties except in the following cases:
After the client's knowledge and consent
If required by applicable laws and regulations
With service providers involved in order fulfillment (such as shipping companies or payment gateways) and only with the minimum necessary.
4- Statistical data
General statistical data that does not contain any personal information may be used and shared with business partners for the purposes of performance analysis, service improvement, and enhancing the shopping experience.
5- Legal disclosure
No personal data will be disclosed except to the competent official authorities, and only if disclosure is required under applicable laws and regulations.
6- Accessing and modifying data
Only the customer is entitled to:
Accessing his personal data
Modifying or updating it is not permitted for any other party to do so on his behalf.
7- Marketing messages
If you do not wish to receive promotional or advertising messages, you can easily unsubscribe at any time by:
The unsubscribe link is in the messages.
Personal account settings
8- Payment security
Altobeh is committed to applying the highest security standards in payment processes:
Credit card details are not stored on the site's servers.
All payments are processed through secure and approved payment gateways.
The transaction takes place directly between the customer and the bank or payment service provider.
9- Cookies
The site uses cookies to improve user experience, analyze site performance, and deliver interest-related content.
Cookie settings can be controlled through browser settings.
10- Update the privacy policy
Altobeh reserves the right to update or modify the Privacy Policy at any time, and modifications will be adopted immediately upon posting on the website.
Contact us
For any inquiries regarding our privacy policy, please contact us via:
📧 Email: altobehegypt@gmail.com